RE: Help Desks

["Cardimon, Craig" <ccardimon -at- M-S-G -dot- com>]

You could try Freshdesk, Nina. That's what my company uses. That contains the knowledge base I built and maintain.

Here's the web address:

https://freshdesk.com/

Craig



-----Original Message-----
From: techwr-l-bounces+ccardimon=m-s-g -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+ccardimon=m-s-g -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Nina Rogers
Sent: Tuesday, January 09, 2018 10:45 AM
To: TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com>
Subject: Help Desks

Hello! One of my jobs is to manage/maintain our company's Help Desk. We're currently using Zendesk but are looking at different vendors. I'm wondering if anyone out there in Techwhirl-land has suggestions/recommendations for Help Desks (ticketing system and help desk/KB) they are using or have used in the past. Thanks!

Nina Rogers
Content Manager
Galaxy Digital
http://galaxydigital.com
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