Re: Creative/Innovative Tech Writing

[Robert Lauriston <robert -at- lauriston -dot- com>]

Technical documentation shouldn't really draw that kind of attention
to itself. Typically, somebody turns to the docs when they've gotten
stuck in some task, and they want to find the information they need to
complete the task ASAP.

That said, here's something I posted about it earlier this month:

This is an interesting site, seems to tie together all of Adobe's
documentation, FAQs, support notes, etc.:

https://helpx.adobe.com/acrobat/using/links-attachments-pdfs.html

Anyone know what they're using to author and manage it? Maybe Adobe
Experience Manager?

Looking at the source I see that it can apparently be viewed from
within Salesforce and adjusts dynamically when that's the case. I also
see references to Adobe.io. The user guide layout appears to be
handled with Ajax.

It's not entirely consistent across applications. E.g. the FrameMaker
user guide is a PDF attachment while the Acrobat user guide has a nice
two-column web layout with a breadcrumbs nav bar at the top.



On Wed, Aug 30, 2017 at 12:50 PM, D S <seinsfrage -at- gmail -dot- com> wrote:
> Hi Robert,
>
> Actually, I will be teaching a course and it's supposed to have a section on
> "cutting-edge" trends in technical writing/comm. Ideally, the examples would
> things that make people go, "Wow!"
>
> Thanks!
> Dan
>
> On Wed, Aug 30, 2017 at 2:27 PM, Robert Lauriston <robert -at- lauriston -dot- com>
> wrote:
>>
>> What's your goal or problem? Do you have something that's a challenge
>> to explain? Are your docs failing readers in some way?
>>
>> On Wed, Aug 30, 2017 at 12:12 PM, D S <seinsfrage -at- gmail -dot- com> wrote:
>> > I am looking for examples of what one might call creative or innovative
>> > technical writing/communication. I need some inspiration and my
>> > Google-fu
>> > is failing me.
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