Re: inline links (Re: Online help access question)

[Kathleen MacDowell <kathleen -dot- eamd -at- gmail -dot- com>]

I've gotten out-of-touch with the tech writing and user experience
literature over the past couple of years, but I keep getting notices about
people who are doing research in the field or having conferences on them.

 I recently received a note from the Neilsen Norman Group, that does
user-related research (they say "Evidence-Based User Experience Research,
Training, and Consulting"). Their web address is nngroup

They might offer some leads.

I'd be interested in what you find out.

Kathleen

On Tue, Oct 4, 2016 at 1:24 PM, Janoff, Steven <Steven -dot- Janoff -at- hologic -dot- com>
wrote:

> Thanks, Mark.
>
> Actually I meant scholarly papers and research studies observing and
> documenting user behavior in this area.
>
> Example:  There's a great deal of research on effectiveness of screen
> captures in documentation (especially software doc), per van der Meij,
> Gellevij, etc.
>
> Looking for something comparable in the area of inline links in hypertext
> (especially post-2000).
>
> I don't recall seeing those references in the EPPO book but it's been some
> time.
>
> Thanks,
>
> Steve
>
>
> On Tuesday, October 04, 2016 11:14 AM, Mark Baker wrote:
>
> Steve,
>
> Lots of research in my book:
> https://www.amazon.com/Every-Page-One-Topic-Based-
> Communication/dp/1937434281
>
> Mark
>
> -----Original Message-----
> From: Janoff, Steven [mailto:Steven -dot- Janoff -at- hologic -dot- com]
> Sent: Tuesday, October 4, 2016 1:58 PM
> To: mbaker -at- analecta -dot- com; techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: RE: inline links (Re: Online help access question)
>
> I haven't had a chance to follow this interesting discussion, but is there
> any research on this?
>
> It also seems to be something from the UX field so I would think they've
> explored this at least a little.
>
> I'd be interested in seeing any citations of good research.
>
> Thanks,
>
> Steve
>
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-- 
Kathleen MacDowell
kathleen -dot- eamd -at- gmail -dot- com
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