Re: What is embedded help?

Subject: Re: What is embedded help?
From: Sion Lane <sion -dot- lane -at- unit4 -dot- com>
To: "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 27 Nov 2015 14:33:12 +0000

Hi,

Our product includes embedded help in the shape of question mark buttons next to on-screen elements, when clicked a pop-up displays with a brief explanation of the functionality and a link to more detail in the help system.

Our guidelines recommend the use of embedded help for MOOPPOP - Moments Of OPPortunity Or Pain - for the user. The UX guys identify these.

Hope this helps, MOOPPOP is always a great phrase to drop in meetings.

All the best,
Sion

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Visit TechWhirl for the latest on content technology, content strategy and content development | http://techwhirl.com

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com


Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwhirl.com/email-discussion-groups/ for more resources and info.

Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com

Looking for the archived Techwr-l email discussions? Search our public email archives @ http://techwr-l.com/archives


Follow-Ups:

Previous by Author: Re: Knowledge Base Software Tools
Next by Author: RE: What is embedded help?
Previous by Thread: Re: What is embedded help?
Next by Thread: Re: What is embedded help?


What this post helpful? Share it with friends and colleagues:


Sponsored Ads