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Seems like we used to call this beta testing. You often got free software or something else of value for donating your time.
> On Jan 14, 2015, at 1:48 PM, Gene Kim-Eng <techwr -at- genek -dot- com> wrote:
> This is one reason why user forums for consumer products have become so popular. The developers have a time crunch on them to release product that does what the marketing requirements specify. So in many cases the customers, who have the time to sit around and play with their new toys for hours on end, actually know how to do more things with the products than the people who designed them.
> Gene Kim-Eng
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