TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: Standard features and those you buy From:Tony Chung <tonyc -at- tonychung -dot- ca> To:Charlotte Branth Claussen <charlotteclaussen -at- gmail -dot- com> Date:Thu, 5 Jun 2014 09:10:05 -0700
Hey Charlotte,
I second Richard's suggestion to coordinate with Marketing. You could also
help them to understand the implications of "optional" meaning the customer
doesn't have to use it, and "premium", or "paid add-on", meaning features
that would make the customer's life easier if only they used them.
-Tony
On Thu, Jun 5, 2014 at 6:00 AM, Charlotte Branth Claussen <
charlotteclaussen -at- gmail -dot- com> wrote:
> We are rewriting a manual that mentions standard and optional features.
> I do not like the word optional, as it could be misinterpreted as being
> available but not mandatory to use.
>
> What are good terms for:
> "optional" accessories that the customer needs to buy in order to get them?
> "optional" features that are enabled via software updates that the customer
> needs to buy in order to get them?
>
> A whole range of "optional" features can be purchased separately.
>
> Any input is greatly appreciated,
>
> Charlotte
>
>
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Doc-To-Help 2014 v1 now available. SharePoint 2013 support, NetHelp
> enhancements, and more. Read all about it.
>
> Learn more: http://bit.ly/NNcWqS
>
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
> You are currently subscribed to TECHWR-L as tonyc -at- tonychung -dot- ca -dot-
>
> To unsubscribe send a blank email to
> techwr-l-leave -at- lists -dot- techwr-l -dot- com
>
>
> Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
>http://www.techwhirl.com/email-discussion-groups/ for more resources and
> info.
>
> Looking for articles on Technical Communications? Head over to our online
> magazine at http://techwhirl.com
>
> Looking for the archived Techwr-l email discussions? Search our public
> email archives @ http://techwr-l.com/archives
>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Doc-To-Help 2014 v1 now available. SharePoint 2013 support, NetHelp enhancements, and more. Read all about it.