TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
On Mon, Oct 28, 2013 at 8:43 AM, Martinek, Carla <CMartinek -at- zebra -dot- com>wrote:
>
> ___Parts List
>
> ___WHAT DO I CALL THIS?
>
> ___Remove Part A
> ___Remove Part B
> ___Remove Part C
>
>
>
My only concern is that __WHAT DO I CALL THIS? may require the user to
filter themselves by who they are before they even start. Like "I'm an X
user", or "I have X device", or something.
Your corporate style is very product focused. Recent trends show that
task-based topic headings provide greater results.
The best practice is to name your chapters by the task or problem the user
wants to solve.
-Tony
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
New! Doc-to-Help 2013 features the industry's first HTML5 editor for authoring.