Re: TechCom skills competency grid or matrix

["Gene Kim-Eng" <techwr -at- genek -dot- com>]

In my experience the single greatest factor in convincing upper management to 
authorize salary increases for writers already on staff is their familiarity 
with the company's products, tech and processes and the time and cost that would 
be required to recruit and train a replacement if that employee decided to leave 
the company.  It trumps all the "essential skills" you might otherwise apply to 
the evaluation of candidates you're considering hiring because it's the only one 
that the executives signing off on salary increases care about.

Gene Kim-Eng


----- Original Message ----- 
From: "Tony Chung" <tonyc -at- tonychung -dot- ca>
>I recognize this is a hot topic among many. In fact, I read the bulk
> of the techwr-l threads dating back to 2003 and found mostly disdain
> for the practice of grading staff with a matrix. I feel mostly the
> same way, while at the same time understand a company's need for
> objective measurements to justify an employee's salary.
>
> All that aside, I am hunting for wheels so that I don't have to
> reinvent them. Would anyone be willing to share a list of essential
> skills for a Technical Communicator that could be used to (gasp)
> influence
> an employee's salary increase?

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