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Mandriva Linux is great for this. You can write it to a USB stick, then boot the computer in "try it" mode without writing anything to your HD. It can read the data and write it to an external or CD/CVD burner with complete immunity from whatever is infecting the computer. Then you can wipe the HD and reload the OS. Just don't forget to scan and clean the data backup before putting it back onto the system!
Gene Kim-Eng
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On 8/6/2010 8:23 PM Combs, Richard wrote:
A safer option is to boot her laptop from a CD/DVD, floppy, or USB stick. You don't need a Vista boot disk, specifically -- anything that can run the app with which you plan to remove the infection. If you just want to back up her data files to an external drive before formatting, you just need something that can read an NTFS-formatted disk.
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