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I guess CAD and Maple totally suck then, because even the engineers
and scientists who use them have to spend a considerable amount of
time learning them.
What John means is that an experienced tech writer can quickly and
easily put past knowledge and experience to use in getting up to speed
with new tools quickly. I know this because I do this for a living,
and he's absolutely correct that inexperienced writers WILL stumble
because they have nothing first-hand to draw from when learning; it's
It's not a failure of software. It's the success of experience.
On Tue, Jun 29, 2010 at 5:21 PM, Dan Goldstein
<DGoldstein -at- riverainmedical -dot- com> wrote:
> And that's my definition of bad software: Only an atypical user (like an
> experienced tech writer) can just pick it up and quickly figure out how
> to use it, with little or no supporting documentation.
> If the software were good, then an inexperienced tech writer would be
> able to figure it out almost as quickly.
> But again, *fortunately*, there's almost no such thing as good software.
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