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And that's my definition of bad software: Only an atypical user (like an
experienced tech writer) can just pick it up and quickly figure out how
to use it, with little or no supporting documentation.
If the software were good, then an inexperienced tech writer would be
able to figure it out almost as quickly.
But again, *fortunately*, there's almost no such thing as good software.
> -----Original Message-----
> From: John Posada
> Sent: Tuesday, June 29, 2010 5:05 PM
> To: Dan Goldstein
> Cc: techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: Re: Request of Advice
> > Wouldn't it be something if you could buy software that required
> > little to no training, and caused little to no loss of productivity?
> You can.
> Hire experienced technical writers that don't require a
> learning curve. What you are paying for with new software is
> not the CERTAINTY of needing training... what you are paying
> for is that your EXISTING writers cannot pick it up as soon
> as they pick it up. THAT'S the cost of getting writers on the cheap.
> Bring in writers at a little higher money, with experience,
> and even if the writer never saw the particular application,
> you will get production in a very short time, maybe within hours.
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