RE: Adobe AIR or other help format

["Will Husa" <will -dot- husa -at- 4techwriter -dot- com>]

Heather, 

If you want to see Adobe AIR in action, then access the Help in RoboHelp.
The application that drives the help files is built around Adobe AIR. 

Hope this helps,

Will

=========================================
Will Husa 
Technical Writer
Documentation that reduces calls to the Help Desk.
Phone: 708-927-3569
Website: www.4techwriter.com
 
-----Original Message-----
From: techwr-l-bounces+will -dot- husa=4techwriter -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+will -dot- husa=4techwriter -dot- com -at- lists -dot- techwr-l -dot- com] On
Behalf Of Heather Duggan
Sent: Wednesday, May 26, 2010 3:23 PM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Adobe AIR or other help format

We're in the midst of reevaluating tools and output formats. Currently we
use RoboHelp 7 and output to chm files and PDFs.

Our constraints are:

* Help has to be locally available. Many of our users are in secure labs
without internet access.
* Help should be context sensitive.
* In addition to the local help file, we'd like to output to PDF and
possibly also to the web (for users with internet access.)

We don't have any specific beef with chm files, but were wondering if
anything better has been developed in the last 15 years :)

The Adobe AIR format appears to be local and context-sensitive, but I know
almost nothing about it. Is it an orphan format? Or something new that's
worth trying? Does anyone have experience with it?

Thanks for your help,

Heather
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