Re: website tech pubs, etc.

[Peter Neilson <neilson -at- windstream -dot- net>]

Keith Hood wrote:
> ... talk to the end users about what coverage they need.

Exactly. My wife the quality engineer says that talking to the mix-room 
guys was the only way she could get the information about what they 
needed to have. You learn stuff like (I'm making this up, but my wife 
says it's on target) "Tell 'em NEVER to open the inspection port at 
stage 2. Yes, it locks at stage 3 when the stuff has heated up, but 
don't open it at 2 because it'll take half an hour to peel the glop off 
your face."

Those guys will know whether they'll have a color printer available. 
(There won't be one, I'll bet.) They'll know what things really should 
be shown as drawings, not photos or videos. Invite them to help review 
your documentation plan.

And I'll bet you know all that already!

I think the video should have an animated cartoon showing what happens 
to the guy who doesn't wear a hard hat. I mean, in addition to his 
getting fired. My brother's Bobcat skid-steer (serial #1, we believe; no 
seatbelt) would launch the operator headfirst into the roll cage.
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