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Subject:Re: in search for better tools From:Robert Lauriston <robert -at- lauriston -dot- com> To:techwr-l -at- lists -dot- techwr-l -dot- com Date:Wed, 9 Dec 2009 13:11:16 -0800
What I said was, "Flare's feature for tracking help system usage
sending the log back to the software vendor does not get an opt-in
from the user, or even inform the user that it is doing that. Sure,
you can work around that by not using the feedback feature, but a
company making development tools for the corporate market should know
better."
I didn't intend to suggest that the feedback feature is on by default.
It's an extra-cost add-on. That's irrelevant to my main point, which
is that MadCap should know better.
On Wed, Dec 9, 2009 at 12:30 PM, Connie Giordano
<connie -at- therightwordz -dot- com> wrote:
> Robert, It's more because you refuse to listen to what Sharon is saying.
> Flare does NOT automatically enable the Feedback feature, you must implement
> it. If it was automatic you would have a legitimate concern. ...
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