Re: in search for better tools

Subject: Re: in search for better tools
From: Robert Lauriston <robert -at- lauriston -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Wed, 9 Dec 2009 13:11:16 -0800

What I said was, "Flare's feature for tracking help system usage
sending the log back to the software vendor does not get an opt-in
from the user, or even inform the user that it is doing that. Sure,
you can work around that by not using the feedback feature, but a
company making development tools for the corporate market should know
better."

I didn't intend to suggest that the feedback feature is on by default.
It's an extra-cost add-on. That's irrelevant to my main point, which
is that MadCap should know better.

On Wed, Dec 9, 2009 at 12:30 PM, Connie Giordano
<connie -at- therightwordz -dot- com> wrote:
> Robert, It's more because you refuse to listen to what Sharon is saying.
> Flare does NOT automatically enable the Feedback feature, you must implement
> it. If it was automatic you would have a legitimate concern. ...
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Are you looking for one documentation tool that does it all? Author,
build, test, and publish your Help files with just one easy-to-use tool.
Try the latest Doc-To-Help 2009 v3 risk-free for 30-days at:
http://www.doctohelp.com/

Help & Manual 5: The all-in-one help authoring tool. True single- sourcing --
generate 8 different formats and as many different versions as you need
from just one project. Fast and intuitive. http://www.helpandmanual.com/

---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/ for more resources and info.

Please move off-topic discussions to the Chat list, at:
http://lists.techwr-l.com/mailman/listinfo/techwr-l-chat


Follow-Ups:

References:
in search for better tools: From: GILLIOTTE Valérie
Re: in search for better tools: From: Robert Lauriston
RE: in search for better tools: From: Sharon Burton
Re: in search for better tools: From: Robert Lauriston
RE: in search for better tools: From: Sharon Burton
RE: in search for better tools: From: Combs, Richard
RE: in search for better tools: From: Kat Kuvinka
RE: in search for better tools: From: Sharon Burton
Re: in search for better tools: From: Robert Lauriston
RE: in search for better tools: From: Connie Giordano

Previous by Author: Re: in search for better tools
Next by Author: Re: Word 2007 headings with outline numbering
Previous by Thread: RE: in search for better tools
Next by Thread: RE: in search for better tools


What this post helpful? Share it with friends and colleagues:


Sponsored Ads