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Re: And since were on about snagit today, here's an easier way to tweet with snagit;
Subject:Re: And since were on about snagit today, here's an easier way to tweet with snagit; From:Char James-Tanny <charjtf -at- gmail -dot- com> To:"techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Thu, 26 Nov 2009 10:29:01 -0500
> Do you live/work in a world where everybody who's anybody Tweets and follows other twits?
>
> Or do you live in a world where everybody who's anybody has e-mail, but lotsa those people would still have to go get a Twitter account if they wanted to know what you were saying?
Well. OK, then.
Most of the people in my world have email. Some of the people in my
world have Twitter accounts. Some have phones that they can use for
both email and Twitter, others have phones that only make phone calls.
If people want to know what I'm saying on Twitter, go to http://twitter.com/charjtf. You don't need to sign up, you don't need
to follow me...that's my public timeline. However, my twitstream is
very much like me, which means it won't be for everyone. OTOH, if you
want to know more about me (the person), my twitstream is fairly
representative.
(And even though I use Twitter, I haven't dropped any of my email
accounts or unsubscribed from any of my email lists. Each serves a
purpose.)
> Personally, I despise being made to jump through hoops when I need tech-support. In addition to the personal affront of the software/hardware/other not working the way I expect/need it to do, it's an added indignity to have to start filling out forms and giving personal info, or creating yet-another bogus G-Mail account so I can log into somebody's cutesy support infrastructure.
No one will make you jump through any hoops. A lot of companies now
have Twitter accounts (see http://www.socialbrandindex.com for a
partial list, organized by category), and they're not using it in
place of other support options, they're using it in addition to them.
Char James-Tanny ~ JTF Associates, Inc. ~ http://www.helpstuff.com
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Please send follow-up questions to the list. (Inquiries sent off-list
may not be seen.)
Contact me directly (CharJT at helpstuff dot com) with business inquiries.
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Microsoft Help MVP since 2002
Find a Help Authoring Tool at HAT-Matrix.com ~ http://hat-matrix.com
Co-author of "Managing Virtual Teams" ~ http://www.wordware.com/wiki
AuthorIT Certified Consultant, Development, and Training
STC Secretary, 2006-2010
Web site Hosting and Design ~ http://www.jtfhosting.com
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