Re: Names of programs

[Suzette Leeming <suzette -dot- leeming -at- gmail -dot- com>]

I gave my mother her first PC when she was around 75. She loved being able
to keep in touch with relatives so easily. She had all the gadgets - webcam,
microphone, photo printer, etc. and every year she would bug me to update
the computer so it would be faster.

She was a huge quilter and also used the computer to design her quilts.

Whenever she had a question about how to do something, I would write out the
instructions and email them to her. This way she could refer back to them
whenever she needed to (memory can get a bit spotty as you get older). It
could be simple things like "how do I attach a file/photo to my email", or
"how do I set a picture to be the background on my desktop".

I now find those instructions helpful for other seniors, so whenever I'm
asked a question, I ask for their email address and send them the answers,
which they in turn often save.

I also had my mother take the free course from Virtual University on how to
protect yourself online.

Suzette Leeming
Stouffville, Ontario


On Fri, Aug 21, 2009 at 11:50 AM, Rick Stone <rstone75 -at- kc -dot- rr -dot- com> wrote:

> Hi Ladonna
>
> That's a terrific story. I'm hoping you are also taking great pains to
> ensure she is aware of the myriad ways that less than desirable
> individuals will try to coax her into giving her money and information
> away.
>
> I really hope there is a special place in hell for folks that prey on
> the elderly that way.
>
> Cheers... Rick :)
>
> Ladonna Weeks wrote:
> > My 88-year-old mom has just learned how to receive (and sometimes send)
> email and how to use the Internet. I am so proud of her! The other day,
> completely on her own, she heard about a store on TV. She found its Web
> site, located the nearest location, mapped it, and used the map to drive
> there.
> >
> > I live in a different state so I can't help her as much as I want, but
> I'm working over the phone trying to help her understand exactly what was
> mentioned earlier: that Microsoft is the name of a company that makes
> programs: that there are many email programs, one of which is Microsoft
> Outlook Express; that there are several Web browsers, one of which Microsoft
> Internet Explorer, etc.
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
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> Free Software Documentation Project Web Cast: Covers developing Table of
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Free Software Documentation Project Web Cast: Covers developing Table of
Contents, Context IDs, and Index, as well as Doc-To-Help  
2009 tips, tricks, and best practices.
http://www.doctohelp.com/SuperPages/Webcasts/

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/

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