Re: Ever seen a service level agreement for a tech pubs department?

Subject: Re: Ever seen a service level agreement for a tech pubs department?
From: Milan Davidovic <milan -dot- lists -at- gmail -dot- com>
To: "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 11 Feb 2009 06:20:13 -0600

On Tue, Feb 10, 2009 at 3:05 PM, Peter Neilson <neilson -at- windstream -dot- net> wrote:
> Know the purpose first.

Sounds like good advice; do you have a particular story to go with this advice?

Thanks.

--
Milan Davidovic
http://altmilan.blogspot.com
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Follow-Ups:

References:
Ever seen a service level agreement for a tech pubs department?: From: Milan Davidovic
Re: Ever seen a service level agreement for a tech pubs department?: From: Peter Neilson

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