Re: I had to say it because I was afraid no one else would

Subject: Re: I had to say it because I was afraid no one else would
From: John Posada <jposada99 -at- gmail -dot- com>
To: Gene Kim-Eng <techwr -at- genek -dot- com>
Date: Wed, 4 Feb 2009 13:27:45 -0500

I was only offerring it as a means of comparison that a recovery of a
system that takes three days to install can take more than 10 minutes.
We're in different environments. In my environment, a recovery from a
fatal event can be an extensive operation, when log rollbacks and such
are involved.

My users aren't at 30,000 feet

On Wed, Feb 4, 2009 at 1:12 PM, Gene Kim-Eng <techwr -at- genek -dot- com> wrote:
> But installations and migrations aren't exactly
> "recoveries," are they?
>
> Our systems can also take days to install, depending
> on availability of platform and personnel, but when an
> event occurs that requires "recovery," there's usually
> a very annoying alarm going off on the flight deck.
> Other simultaneous events, such as flaming engines
> visible to the passengers through the cabin windows,
> can add considerable addtitional urgency to the need
> for fast "recoveries" that require little or no action on
> the part of the user.
>
> Gene Kim-Eng
>
>
> ----- Original Message -----
> From: "John Posada" <jposada99 -at- gmail -dot- com>
>> I just came from an environment where by the time you configured 4-5
>> different servers, a normal product install can take three days. My
>> last migration document to take them to the next version was 160
>> pages. :-)
>
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--
John Posada
Senior Technical Writer
NYMetro STC President

Looking for the next gig.
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

ComponentOne Doc-To-Help 2009 is your all-in-one authoring and publishing
solution. Author in Doc-To-Help's XML-based editor, Microsoft Word or
HTML and publish to the Web, Help systems or printed manuals.
http://www.doctohelp.com

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/

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References:
RE: I had to say it because I was afraid no one else would: From: Downing, David
Re: I had to say it because I was afraid no one else would: From: John Posada
Re: I had to say it because I was afraid no one else would: From: Gene Kim-Eng
Re: I had to say it because I was afraid no one else would: From: John Posada
Re: I had to say it because I was afraid no one else would: From: Gene Kim-Eng
Re: I had to say it because I was afraid no one else would: From: John Posada
Re: I had to say it because I was afraid no one else would: From: Gene Kim-Eng

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