TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Here is a site of an expert and this site may have some useful information
for you. Specifically, his Academic work page links to an article that he
wrote that has to do with the legibility of serif/sans serif typeface.
Disclaimer: I have not read the article and I do not know what his
conclusions are, and so of course I do not know how he arrived at his
conclusions. Nor do I know the quality of the paper and how it is ranked.
Jim Jones
Chinese | German | Spanish to English General and Technical
zxlat.translatorscafe.com [Resume Page; over 10 downloadable files]
akn6z.wordpress.com [my Blog, about Mandarin Chinese, with slide shows]
-- Tutoring for Inter/Adv Mandarin and Pronunciation
-- Phone Interpreting for Mandarin and English (Legal and Business)
Technical Editing and other services
Sr Member, Society for Technical Communication
-----Original Message-----
...Jacob Nielsen's website on usability: http://www.useit.com/
The Technical Writing EServer library (Tons of research, but good navigation
for finding things): http://tc.eserver.org/
--- On Mon, 1/26/09, Joe Sokohl <jsokohl -at- mac -dot- com> wrote:
...sent me this query:
>
> "I have been tasked to take a look at our
> documentation both printed and electronic and refresh the look and feel
while remaining inside the guidelines of our brand. Do you have any data or
know > where I can find data that focuses on readability? Ex. Sans serif
vs. serif, multi column vs. single column, color choices, etc. I have spent
> some time doing some online research but have had minimal success. If
> you have any data or could recommend a place online for me to search
> I would be grateful."
>
> Naturally, I gave him the "it depends" and "hire a tech writer" stuff.
> Can y'all help point me to some current sources? I've sent him
> thecontentwrangler.com, uxmatters.com (thanks, Mike Hughes), and
> writersua.com. Also, "Standards of Online Communication" and "Letting
> Go of the Words." Any online stuff specifically would be great...
> Joe Sokohl
> joe -at- sokohl -dot- com
> www.sokohl.com/
> IM: joe -at- sokohl -dot- com (MSM)
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