Re: What Program Do You Use For Software Documentation? + Wiki Question

["Gina Jones" <gina -dot- techwriter -at- gmail -dot- com>]

I'm a freelancer and just starting to get requests for publishing my docs in
wiki form. Since most of my clients still like manuals and help, I'm looking
for a tool and/or process that will allow me to incorporate wiki output
without too much tweaking.

I look forward to hearing about everyone's experience in this area.


Thanks,

Gina Jones
Technical Communications Consultant



On Fri, Oct 24, 2008 at 9:21 AM, Paul Weir <Pweir -at- bju -dot- edu> wrote:

> Thank you all very much for letting me know what program(s) you use for
> documentation. It seems like Word might suit my needs for now. I was pretty
> excited about potentially having a reason to learn and use XML, though!
>
> Some of you have asked for more specific details regarding my
> documentation. Sorry for not including this at the beginning. Here is the
> info:
>
> I am writing a user guide for an in-house-written database front-end
> application. InfoMan (Information Manager) is its name and people here use
> it to record and modify information for all the people, groups and events
> associated with the University.
>
> My documentation will be used by another IT worker here who will be given
> the responsibility of answering end-users' questions regarding this program.
> He will directly use my documentation as a guide, and the end-users
> themselves also might receive my documentation directly.
>
> Since I will be sort of collaborating with this other IT worker, my
> supervisor suggested I look into using our companies wiki as well as Word
> for this project. I noticed a lot of people mentioned the software programs
> they use (which is what I asked for, so thank you very much!), but I didn't
> see anyone mention that they use wiki. Is this a technology that is
> typically not used in the technical writing field? If anyone has a wiki
> experience with their technical writing, would you care to share your wiki
> experience?
>
> Sincerely,
> Paul Weir
> Technical Writer
> Bob Jones University
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
> ComponentOne Doc-To-Help 2009 is your all-in-one authoring and publishing
> solution. Author in Doc-To-Help's XML-based editor,  Microsoft Word or
> HTML and publish to the Web, Help systems or printed manuals.
> http://www.doctohelp.com
>
> True single source, conditional content, PDF export, modular help.
> Help & Manual is the most powerful authoring tool for technical
> documentation. Boost your productivity! http://www.helpandmanual.com
>
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^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

ComponentOne Doc-To-Help 2009 is your all-in-one authoring and publishing 
solution. Author in Doc-To-Help's XML-based editor,  Microsoft Word or 
HTML and publish to the Web, Help systems or printed manuals. 
http://www.doctohelp.com

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com

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