Re: Mine, mine....ALL mine!

[Jay Maechtlen <techwriter -at- covad -dot- net>]

Jay Maechtlen wrote:
> Tom Johnson wrote:
>> Do you really need the term "User"? Could you replace it with the product
>> name? "User" sometimes has negative connotations. See this thought-provoking
>> post by Josh Bernoff:
>> http://blogs.forrester.com/groundswell/2007/07/im-sick-of-user.html
>>
>> Tom
>>
> 
> There may be a pre-installation guide, for the purchaser of a system 
> which needs foundation and facilities prior to delivery and installation.
> 
> There may also be an installation guide/manual; This could be for your 
> installation team, or a contractor, or for the customer to use in 
> installing the machine/system.
> 
> Then there are the programming manual, maintenance manual (quite 
> different than the service manual), and so forth...
> 
> So- ya kind of ought to specify 'what the manual is and who it is for'?
> 
> - oh, yes- also an Operator Manual / User Guide / whatever you call it.
> 
> cheers
> Jay

Actually, I guess my previous was more directed to the article than your 
question.
We're not all 'users'. The author's view and focus were exceedingly narrow.

User|Operator|Operation  Guide|Manual
(-:

-- 
Jay Maechtlen
626 444-5112 office
626 840-8875 cell
www.laserpubs.com
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