Re: Anyone have a boiler plate Reviewer Comments sheet?

[Ned Bedinger <doc -at- edwordsmith -dot- com>]

I think you want to avoid sounding detached or patronizing. If you know 
your users, you shouldn't have any trouble being very specific about 
what sort of comments you're inviting, because you know how they use the 
documentation and what sort of issues they might have with it.

But anyway, the last time I did this, I think I settled on something 
general like this:

=======================================================================
Please submit official comments about this document to <emailaddress>. 
All official comments are logged and evaluated before the next document 
update.

Your unofficial comments and questions are also welcomed.  Email or 
voice message your contact information if you'd like a call back from 
the Technical Writing staff responsible for this document.

<manager or lead tech writer email>
<                            phone>

=======================================================================

Susan Herrin wrote:
> Sorry, I guess wasn't clear about this....  What I meant was a blurb to
> publish in the documentation for *customers *to see... something like
> this..... Thanks in advance! Susan
> 
> We care about your experience!
> 
> If you have any complaints or suggestions about this publication,
> 
> please email your comments to techpubs -at- company -dot- com <techpubs -at- litle -dot- com>.
> 
> Thank you!
> 
> 
> On Thu, Feb 14, 2008 at 4:26 PM, Susan Herrin <susan -dot- herrin -dot- us -at- gmail -dot- com>
> wrote:
> 
>> Hi all,
>>
>> I'm adding a new page to our doc that explains how to submit feedback on
>> our documentation. Does anyone have boiler plate text that you can share?
>>
>> Thanks!
>> Susan
>>
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
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^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create HTML or Microsoft Word content and convert to Help file formats or 
printed documentation. Features include support for Windows Vista & 2007 
Microsoft Office, team authoring, plus more.
http://www.DocToHelp.com/TechwrlList

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com

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