Re: Help Authoring Tool for Vista Operating Environment

["Char James-Tanny" <charjtf -at- gmail -dot- com>]

Hi, Carolyn :-)

> I'm a Senior Technical Author who just assumed responsibilities for developing online help for Vista operating environments, including translation of the help in 16 languages (will go up to 25 based on Dell and HP requirements).
> We are having a hard time finding a help tool that handles translated help for double-byte characters (Japanese, Korean, Russian, Chinese Simplified, Chinese Traditional). I am located in the U.S. but work for a company in the UK. In the UK they are using a tool called TCToolbox. We are not sure it will handle all the translated information. Here in the U.S. I started using RoboHelp but it would not handle the double-byte character languages.

You have lots of choices. Adobe's RoboHelp 7 (the new version),
MadCap's Flare, ASC's Author-it, Innovasys' HelpStudio, EC Software's
Help & Manual, ComponentOne's Doc-To-Help, AGORA Software's Help
Generator, 4.ST's HelpServer, and Extreme Ease's HelpConsole all
support UNICODE. You'll just have to decide which methodology you
prefer...they're all different.

Char James-Tanny ~ JTF Associates, Inc. ~ http://www.helpstuff.com
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Please send follow-up questions to the list. (Inquiries sent off-list
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Contact me directly (CharJT at helpstuff dot com) with business inquiries.
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2006-2007 Microsoft Help MVP
Find a Help Authoring Tool at HAT-Matrix.com ~ http://hat-matrix.com
Co-author of "Managing Virtual Teams" ~ http://www.wordware.com/wiki
AuthorIT Certified Consultant, Development, and Training
STC Secretary, 2006-2008
Web site Hosting and Design ~ http://www.jtfhosting.com
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Create HTML or Microsoft Word content and convert to Help file formats or 
printed documentation. Features include support for Windows Vista & 2007 
Microsoft Office, team authoring, plus more.
http://www.DocToHelp.com/TechwrlList

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com

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