Re: Guess what: we suck!

["Kathleen MacDowell" <kathleen -at- writefortheuser -dot- com>]

But......How do you know what software has a good manual until you've tried
to use it? Not to mention that sometimes we don't have much latitude in the
software we use.

On 8/16/07, Eric Dunn <dunn -dot- eric -dot- l -at- gmail -dot- com> wrote:
>
> On 8/16/07, Geoff Hart <ghart -at- videotron -dot- ca> wrote:
> > I'm probably going to get flamed for this, but it's undoubtedly worth
> > mentioning that sales of "For Dummies" books and O'Brien's series of
> > books (including the "Missing Manuals" series) are in the high
> > millions. Clearly, this poster isn't alone in thinking that as a
> > profession, we're doing something wrong. I don't doubt that some of
> > us do top-notch work, but clearly that can't be said of the
> > profession as a whole.
>
> But here's the catch, nobody is likely to pay 20-30$ more for the
> software with the good manual while they will hunt for cheaper
> software, grumble about the manuals, and happily put down 20-30$ for
> an after market manual and recommend the same to all their friends.
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
> Create HTML or Microsoft Word content and convert to Help file formats or
> printed documentation. Features include support for Windows Vista & 2007
> Microsoft Office, team authoring, plus more.
> http://www.DocToHelp.com/TechwrlList
>
> True single source, conditional content, PDF export, modular help.
> Help & Manual is the most powerful authoring tool for technical
> documentation. Boost your productivity! http://www.helpandmanual.com
>
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-- 
Kathleen MacDowell
www.writefortheuser.com
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create HTML or Microsoft Word content and convert to Help file formats or 
printed documentation. Features include support for Windows Vista & 2007 
Microsoft Office, team authoring, plus more.
http://www.DocToHelp.com/TechwrlList

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com

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