RE: Nuts.

["Al Geist" <al -dot- geist -at- geistassociates -dot- com>]

Keith Hood wrote:



>Remember, an article in "Wired" magazine a while back

concluded with the sentence, "Nobody ever got promoted

for having good documentation." (My fault if the quote

is not exact.) The article was specifically about

managing databases, but it could have been about

almost any high-tech field. I think that sentence is a

pretty accurate summation of the feelings of most

managers today.<

 

 

Part of the reason for that feeling is TWs are viewed in most companies as a
cost of doing business rather than a profit center. While I realize that the
statement refers to data base management, if you can convince upper
management that good documentation helps the bottom line, then you can and
will get promoted. I've done it several times; however, I was able to do it
because they were small companies with hands on management and excellent
rapport with the customers. When customers thanked the company President and
VPs for improved instructions, it had an immediate affect. In most larger
companies, upper management could give a rip.

 

Al Geist
Technical Writing, Help, Marketing Collateral, Web Design and Award Winning
Videos
Voice/Msg: 802-658-3140
Cell: 802-578-3964
E-mail:  <mailto:al -dot- geist -at- geistassociates -dot- com>
mailto:al -dot- geist -at- geistassociates -dot- com
URL:  <http://www.geistassociates.com> http://www.geistassociates.com
(Online portfolio and resume)
See also:
URL:  <http://www.geistimages.com> http://www.geistimages.com (Fine art
photographic prints for home or office and beautiful note cards for all
occasions.)

 

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create HTML or Microsoft Word content and convert to Help file formats or 
printed documentation. Features include support for Windows Vista & 2007 
Microsoft Office, team authoring, plus more.
http://www.DocToHelp.com/TechwrlList

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com

---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot- 

To unsubscribe send a blank email to 
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot-  Visit
http://www.techwr-l.com/ for more resources and info.