Re: This too is technical communication

["Gene Kim-Eng" <techwr -at- genek -dot- com>]

Possibly you work in the wrong industries.  In the aircraft industry,
your procedures are thoroughly reviewed by multiple internal and
external reviewers.  Then you are allowed to *test* them, with
FAA inspectors looking over the shoulders of the aircraft 
mechanics who are working from them  and taking notes at
every step (you may be present, but if you have to step in and 
answer questions it's a mark against you).  Things are similar in 
companies manufacturing laboratory instruments used in 
pharmaceutical development and forensic testing.  And I still
have occaisional flashbacks about the review cycle of my trainer
installation and checkout procedures for the Trident missile launcher.

Gene Kim-Eng


----- Original Message ----- 
From: "Condo, Candis" <ccondo -at- c-cor -dot- com>
> I don't think any company pays that close attention to product doc
> today. I have not worked for such a company in, oh, 5 years. The short
> cycle environment has eliminated a lot of careful review of all aspects
> of the product. Until the consumer screams big time, I don't see this
> situation changing.

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