RE: What is More Important?

["Roberts, Dan x36117" <Dan -dot- Roberts -at- broadridge -dot- com>]

Preferably both. 
But, for one choice, Technically accurate. 
Well-crafted prose that is basically *wrong* is not going to help me at all.

If I have to pause for a second to understand your poorly written prose, but
wind up with correct information, then so be it. 

Dan Roberts
Dan -dot- Roberts -at- broadridge -dot- com (new!)
212 973-6117, or x36117


-----Original Message-----
From: richard -dot- melanson -at- us -dot- tel -dot- com [mailto:richard -dot- melanson -at- us -dot- tel -dot- com] 
Sent: Tuesday, May 15, 2007 5:23 PM
To: dgreen -at- associatedbrands -dot- com; techwr-l -at- lists -dot- techwr-l -dot- com
Subject: What is More Important?


May I ask everyone a question. What is more important, having the content of
a manual written well or having the content of a manual technically
accurate, and no they are not mutually exclusive :-) 

Please may I ask that you just pick one or the other, I know that we can
list a myriad or reasons why each is important and at times mandatory, I am
just asking everyone to decide and pick one. 

I am fortunate enough to have been on both sides of the fence. I was a
Product Support Engineer for years working on Ion Implanters trying to use
the manuals available and now I am the Writer of those manuals. 

If this has been asked before, please accept my apologies and point me to
where the answer is stored. I really appreciate your help Everyone, thank
you.


Richard Melanson
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