Re: Cases for telecommuting/working remotely

["Melissa Nelson" <melmis36 -at- hotmail -dot- com>]

  I too answer the phones. We are a small office and our "Receptionist" is
  also our Office Manager/HR Lady, therefore she is often away or too busy to
  answer the phone. This task is supposed to fall to EVERYONE in the office,
  however there seems to be some hidden requirement somewhere that developers
  do not answer the phone. :) So it usually falls to me or the Finance ladies.
  The worst thing is that the developers have requested the phones do not ring
  in the cube so as to not disturb them. I share a cube with two developers,
  therefore I am answering a phone that does not ring anywhere near me, which
  when I am busy writing, sometimes take two or three rings to realize that it
  is ringing.

  I do not mind answering the phone or the door or whatever I need to answer,
  but I do sometimes mind the developers who refuse to answer it. I kind of
  lost it one day when two of them were chit chatting next to a ringing phone
  and I twisted my ankle running down the hall to answer the phone they were
  standing by! That is the only time I really complained about it. The rest of
  the time I figure that the Receptionist/Office Manger/HR lady wears at
  least as many hats as I do, so I am just trying to help her out a little!

  Melissa
      ______________________________________________________________

    From:  "Susan Hogarth" <hogarth -at- gmail -dot- com>
    To:  techwr-l -at- lists -dot- techwr-l -dot- com
    Subject:  Re: Cases for telecommuting/working remotely
    Date:  Thu, 17 Aug 2006 11:17:44 -0400
    >On 8/17/06, Mike Schmidt <mschmidt -at- weathercentral -dot- tv> wrote:
    >>...
    >>As I type this, I'm hearing at least 4 other people talking to
    >>customers and it's terribly distracting. Some are talking loud,
    >>some are laughing, one's all tensed out... I need those trees.
    >
    >I hear ya! At my last job, the PMs and the slaespeople drove the
    >publishing/writing people nuts with their eternal LOUD
    >phone-calling.
    >Of course they have to do it, but it's stressful to listen to some
    >of
    >those people (and you can't help it) when they are so stressed out
    >their voice is cracking...
    >
    >But that was cube-land. Now I'm in  place so small that my only
    >distraction is havign to pay attention to the phone, as when the
    >assistant is out (she's 1/6of the company) I need to pick up the
    >'phone.
    >
    >Does anyone else have to answer phones? I don't mind, but it does
    >interupt a bit when you're engrossed in detail work...
    >
    >--
    >Susan Hogarth
    >http://www.colliething.com
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