Re: Price of poor instructions: the Cutter case

Subject: Re: Price of poor instructions: the Cutter case
From: "Gene Kim-Eng" <techwr -at- genek -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 1 Aug 2006 22:21:17 -0700

A good lesson for those who don't do
any testing, as well. :)

Gene Kim-Eng

----- Original Message ----- From: "Stuart Burnfield" <sburnf -at- au1 -dot- ibm -dot- com>

People sometimes ask on the list for examples of inadequate technical
instructions that led to loss or harm.

The Cutter Company,
the smallest of the five licensees, followed the governmentâs
instructions to the letter, but failed to kill all the virus in the
vaccine. Seventy thousand people suffered mild forms of polio. Two
hundred were paralyzed. Ten died."


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Price of poor instructions: the Cutter case: From: Stuart Burnfield

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