Re: Reviewers who don't review

Subject: Re: Reviewers who don't review
From: beverly_robinson -at- datacard -dot- com
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Tue, 1 Aug 2006 09:04:04 -0500

Coming in late to this discussion because I'm on digest but . . .

I've used the hidden message technique (usually only the first time I work
with a development team) and it works. For the second and subsequent
reviews with that team, I start my review memos with "Win fabulous prizes!"
Every reviewer to sends at least one substantive comment gets his/her name
put into a hat. At the release celebration I pick a name from the hat and
that person gets the grand prize. In the early days, when I was funding the
prizes myself and all reviewers were local, the prize was a bottle of wine,
a plant, or a box of candy. I also gave an "early bird gets the (gummy)
worm" award--a package of gummy worms candy for the first review to hit my
in-basket. Everyone else got a candy bar as a consolation prize--and my
thanks as I came to their desks to have them choose from among the three
kinds I offered. After a few releases, when the team had gotten into the
habit of reviewing the user information, I was able to eliminate the game.

More recently my reviewers have been spread throughout the world so my
manager funds the grand prize from the department budget--a $50 (or
equivalent local currency) "on the spot" award. Sending candy bars all over
the world doesn't work well, so I've cut out the consolation prizes.

To be sure, there are some developers who still don't review the manuals.
Maybe they're offended by the silliness; maybe they're just too busy. But I
know that others were really impressed by the fact that I was serious
enough about the quality of my work to reward their efforts out of my own
funds. Your mileage may vary.

Beverly Robinson

NOTICE ? This message and any attachment(s) are for authorized use by the intended recipient(s) only and may contain privileged or confidential information. Unless you are an intended recipient, you may not use, copy, retain, or disclose to anyone any information contained in this message and any attachment(s). If you are not an intended recipient of this message, please immediately contact the sender and delete this message and any attachment(s).


WebWorks ePublisher Pro for Word features support for every major Help
format plus PDF, HTML and more. Flexible, precise, and efficient content
delivery. Try it today!

Doc-To-Help includes a one-click RoboHelp project converter. It's that easy. Watch the demo at

You are currently subscribed to TECHWR-L as archive -at- infoinfocus -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit

To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to lisa -at- techwr-l -dot- com -dot- Visit for more resources and info.

Previous by Author: Re: Software requirements
Next by Author: Extreme Programming (XP)
Previous by Thread: RE: Reviewers who don't review
Next by Thread: RE: Reviewers who don't review

What this post helpful? Share it with friends and colleagues:

Sponsored Ads