TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: Developing a Methodology From:John Posada <jposada01 -at- yahoo -dot- com> To:"Zuercher, Darrell" <dzuerche -at- tva -dot- gov>, eric -dot- dunn -at- ca -dot- transport -dot- bombardier -dot- com Date:Thu, 25 May 2006 10:42:24 -0700 (PDT)
> I have been advised by a Six Sigma Green Belt to
> pursue the same level of certification while I am doing
> this. Since I do not anticipate a career in Six Sigma
> documentation, is that certification worth pursuing?
You don't create Six Sigma documentation. You use the Six Sigma
methodology to create the best documentation that you can.
BTW...the goal of Six Sigma, from the perspective of documentation,
means that if a million people read a document, only 3.4 defects will
be discovered (even if it means that 3.4 readers discovered the SAME
defect). In other words, if 500,000 people read it, there will be a
cumulative number of 1.7 defects noticed (3.4/2), and if 250,000 read
it, .85 defects will be noticed.
John Posada
Senior Technical Writer
"So long and thanks for all the fish."
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
WebWorks ePublisher Pro for Word features support for every major Help
format plus PDF, HTML and more. Flexible, precise, and efficient content
delivery. Try it today!. http://www.webworks.com/techwr-l