RE: Developing a troubleshooting guide

["Morton, Christopher" <CMorton -at- caiso -dot- com>]

If the machine is that complex, why not offer some sort of "mandatory"
seminar for purchaser/users and just build the cost of the seminar into
its sales price? Perhaps better yet, produce a really good video on DVD
that they be advised to watch before cranking up the device?

(In "my world," a magic "key" would be embedded in the video content...
if the purchaser/user didn't know the key, the machine wouldn't
function.)

> Chris



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