RE: Developing a troubleshooting guide

["Morton, Christopher" <CMorton -at- caiso -dot- com>]

>I built the charts in Visio and pasted them into my Word doc.

This is also the approach I used on one project at HP, having lifted the
concept from someplace else. I used the basic "software decision flow"
template in Visio, with appropriate Yes/No branching flowing from the
decision diamonds. If this is unfamiliar to you, it's used all the time
to mock up pseudo-code, so you can perhaps start your education there.

Best of luck!

> Chris

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