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RE: Why Tech-Writers Should Know About Open Source Technologies
Subject:RE: Why Tech-Writers Should Know About Open Source Technologies From:"Doug Grossman" <Doug -dot- Grossman -at- sas -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Thu, 15 Sep 2005 12:44:15 -0400
I've never had to spend any time installing Microsoft Office. I work for a software company, and of course they take care of all of those installations. I've also never had to contact Microsoft technical support (for business purposes). We have very professional and expert help desk support for anything like that.
> -----Original Message-----
> From: bounce-techwr-l-187095 -at- lists -dot- techwr-l -dot- com
> [mailto:bounce-techwr-l-187095 -at- lists -dot- techwr-l -dot- com] On Behalf
> Of Bruce Byfield
> Subject: Re: Why Tech-Writers Should Know About Open Source
> Technologies
>
> How much time do you spend installing MS Office? How many
> times have you contacted Microsoft technical support? For
> the type of tools that tech-writers are likely to need,
> you're likely to spend about the same amount of time on
> installation and support.
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