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Convincing a fool with a PhD that he does not know everything is, at
best, highly problematical.
Perhaps you have an associated university press that has editors on
staff? Having such an editor review the "before" and "after" versions
might prove sufficiently illuminating even for the recalcitrant.
Regarding division of labor, you should be able to find that sort of
thing in basic management texts or perhaps the Harvard Business
Review.
Whatever fields their doctorates are in, it sounds as if they have
scant preparation in management.
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