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I find your reply offensive...a list of pejorative adjectives with no
understandable reason or support behind them. Boy I hope you aren't
someone's editor. If you read the proposal you'd see that our focus is
to address the clients' needs.
You are a jerk.
-----Original Message-----
From: Bill Swallow [mailto:techcommdood -at- gmail -dot- com]
Sent: Friday, May 13, 2005 9:08 AM
To: Lyda Woods
Cc: TECHWR-L; Gary Hanson
Subject: Re: Client Newsletter
The battle is irrelevent. Your clients' needs clearly demand more than a
newsletter. The battle is going to be long, nasty, painful, and dumb
until you really address what clents need and not what you want to
provide them.
On 5/13/05, Lyda Woods <lwoods -at- plexisweb -dot- com> wrote:
> The technical writers at my company are in a pitched battle to take
> editorial control of a proposed client newsletter (to current clients
> only). We sell a healthcare claims adjudication system and my idea is
> to attach a public link into the help system so that users can have
> instant access to the newsletter. We are also going to use help as a
> documentation organizer for clients, as you'll see in the proposal
> I've written below.
>
> Client Newsletter
>
> Purpose: to answer client mandate for more up-to-date help and
> support
...
..
.
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