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Subject:RE: What Are Writing Skills? From:"Sharon Burton" <sharon -at- anthrobytes -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Wed, 23 Feb 2005 16:39:57 -0800
Tony, are you saying that once you understand the flow of the data thru a
product, you have everything you need to know to tell a user how to use the
product?
How would you apply that to a cash register? What on earth would following
the data in a cash register tell the user about using the cash register to
ring up sales in their store? How about a cell phone? How would knowing how
the data flows thru the phone help the user at all? How does that help you
program the voice thing?
sharon
Sharon Burton
CEO, Anthrobytes Consulting
951-369-8590
www.anthrobytes.com
President of IESTC
-----Original Message-----
From: bounce-techwr-l-189020 -at- lists -dot- techwr-l -dot- com
[mailto:bounce-techwr-l-189020 -at- lists -dot- techwr-l -dot- com]On Behalf Of Tony
Markos
Sent: Wednesday, February 23, 2005 4:25 PM
To: TECHWR-L
Subject: Re: What Are Writing Skills?
It's one thing to analyze a system, whether by
identifying the flow of data or using some
other technique that produces clear understanding of
the system and what it does, and yet another to
derive from that a logical flow for presenting the
information to people who must use the system.
Tony Markos responds:
I really don't see it that way. If the anlysis is
good, anything derived from the analysis is going to
be a straight shot - a natural fallout, not requiring
near the amount of thought. I have always experienced
such.
Martha J Davidson:
As several people have said, the ability to write
good documentation requires an understanding of how to
structure the information that you must present.
Tony Markos:
Again, I have to disagree. Once you properly
structure the product through analysis, the structure
of the documentation is relatively straight forward.
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