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RE: Wanted: "Right" Standards for User Manual (appliance)
Subject:RE: Wanted: "Right" Standards for User Manual (appliance) From:"Vicky A. Moorman" <vmoorman -at- telus -dot- net> To:"TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Wed, 23 Feb 2005 09:40:19 -0800
Hi Greg,
I'm afraid you won't find any one "standard" because you have to set the
standard that is desired by your company. You will have to create a user
manual template, using styles, etc. that will produce a standardized and
consistent set of documents according to the needs of your company.
You may want to hire a professional Technical Writer (forgive me if I
misread your position), and consult a lawyer where safety issues are a
concern.
Best of luck,
Vicky Moorman
********************************
Hello
I work for a commercial kitchen equipment manufacturer that is trying to
get a little more professional with its user documentation.
A typical product would be a refrigerator or food warmer.
I am dazed and confused searching for relevant standards for user
documentation. The equipment is very simple to use--mostly, we are talking
on/off and some maintenance. So that's easy to cover; but I want to make
sure we comply with standards for safety and hazard cautions, warnings.
Does anyone have a good reference point? My searches for "user
documentation" keep landing me in software-land.
Many thanks
--Greg
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