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RE: Transitioning user expectations from feature to task-based information?
Subject:RE: Transitioning user expectations from feature to task-based information? From:"Jones, Donna" <DJones -at- zebra -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Wed, 2 Feb 2005 13:47:59 -0600
---Geoff Hart wrote:---
> One simple solution is to provide two tables of contents; one for the
> tasks, and one for the features. This only costs you a page or two of
> space, and suddenly you've met the needs of two very different
> audiences.
Rather than two TOCs, wouldn't it make more sense to provide a good index? I'm a huge champion of indexing because, if it's done well, a user can find just about anything.
Donna
Donna L. Jones
--------------------------------------
Technical Writer II
Zebra Technologies Corp.
Vernon Hills, IL
djones -at- zebra -dot- com
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