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Re: A wonderful new world

Subject: Re: A wonderful new world
From: "Gene Kim-Eng" <techwr -at- genek -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 14 Jan 2005 07:48:21 -0800


Been there, done that. Actually do have a couple of T-shirts.

My documentation process is centered around telling developers and
management "How to Get a Product Document In Time for Delivery"
(I actually did use that as the title once). It takes the product development
process and inserts tags at various points to illustrate when Tech Pubs
should be notified of a new development project, when data needs to
begin flowing to writers, how much time is allotted to return draft reviews,
etc., etc., in order to put a document into the box or product folder at
exactly the right time for product shipment. The key to getting it to work
is that it is not my process, but a modification of the developers' process.
The one they get audited on. :)

Gene Kim-Eng



"Erica Sullivan" <docudiva -at- hotmail -dot- com> wrote in message news:261233 -at- techwr-l -dot- -dot- -dot-


I'm in a wonderful new situation. I've just started at a company that's NEVER had a tech writer before. They want me to set up a documentation process/procedure. I get to say exactly what kind of information I need and when I'd like it. So, in a dream world, what would yours look like? I know I may not (okay, probably won't) get everything I want. But I figure: "aim high!"



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References:
RE: A wonderful new world: From: Erica Sullivan

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