Re: Asking SMEs?

[Tony Markos <ajmarkos -at- yahoo -dot- com>]

TechComm Dood:

I don't understand.  If I have the question "What is
the procedure for doing X?", can I not just ask it and
expect a response like "The procedure for doing X is
Y"?

What must I "bring to the table" in asking my
question, other than a willingness to reciprocate if
and when the SME has a question for me, and, of
course, a professional attitude?

Do you carry candy or something with you to hand out? 
Ball game tickets?  
Tony Markos

--- TechComm Dood <techcommdood -at- gmail -dot- com> wrote:

Tony Markos said:

While shyness comes into play, I feel that there
another major factor - maybe the largest.  I have
always found that knowledge of essential procedure
is turf; and that people - especially SMEs - will
often defend "their" turf to the death.
 
I disagree. This "turf" business is a symptom of a
very basic issue... reciprocal compensation. I've
learned that any SME of any kind is approachable and
helpful if you can go for a win-win
and not just hound them for info that will benefit
your own work.



		
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