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Subject:Re: Setting criteria for end users From:jsokohl -at- mac -dot- com To:"TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Tue, 2 Nov 2004 13:27:19 -0700
In addition, you should be using Mike Kuniavsky's book "Observing the User
Experience: A Practitioner's Guide to User Research." Great, practical,
hands-on info about WHAT to do with user research (and also HOW to do it).
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