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Re: CHM file capability

Subject: Re: CHM file capability
From: "Rick Stone" <rstone75 -at- kc -dot- rr -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Sun, 31 Oct 2004 19:02:35 -0600


Hi David

First, I offer my apologies, as I probably wasn't clear. The system I was referring to was used internally on an intranet. I never meant to suggest that something similar could or should be done generically. I simply meant to convey that the possibility probably existed. I somewhat inferred by the question asked, that a similar situation existed. Hence the desire or need to track topics used.

Cheers... Rick :)

----- Original Message ----- From: "David Neeley" <dbneeley -at- gmail -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Cc: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Sent: Sunday, October 31, 2004 4:16 PM
Subject: Re: CHM file capability



Rick,

I believe that would depend upon the users involved. If you are doing
a help file for internal use in your own company environment, that is
certainly one thing. If, however, you are "silently recording" the
activities of a customer on the customer's premises, their internal
security policies may cause them to take considerable umbrage at
*anything* being "silently recorded" and later retrieved in any
fashion.

It certainly would not go over well with any enterprise I am familiar
with unless written into the contract originally and unless you can
defeat various kinds of security measures that seek to stop any
outward communication by any application that is not intentionally
directed.

David



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References:
CHM file capability: From: Syeda Rabia Fathima
Re: CHM file capability: From: TechComm Dood
Re: CHM file capability: From: David Neeley
Re: CHM file capability: From: Rick Stone
Re: CHM file capability: From: David Neeley

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