Silly but important to me

Subject: Silly but important to me
From: jsokohl -at- mac -dot- com
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 31 Aug 2004 11:33:49 -0600


OK, I know this request for opinion (RFO) is probably silly...but I'm
trying to be consistent and also helpful to my readers. Here's the issue:

I am writing procedures. I'm looking for which of the two approaches is
best, primarily from an info design/doc design viewpoint:

3. Highlight the item you want to work with and then press F4. The
Customer Service Request window (Figure 18) appears.

OR

3. Highlight the item you want to work with and then press F4.
The Customer Service Request window (Figure 18) appears.

So the issue is, would you let the action/result appear in the same
paragraph (list number style, for example), or would you have the result
appear in the next paragraph in another style (body indent, in my case)?
Benefits of the first approach: It unifies the action/result construct and
also reduces the list of actions. It preserves space.
Benefits of the second approach: It segregates the imperative action from
the declarative description of the result. It allows for space.

Any comments or suggestions one way or the other?

TIA,

joe

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