Information Mapping - Sub steps

Subject: Information Mapping - Sub steps
From: "HSC Italian" <twins398 -at- hotmail -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 09 Mar 2004 13:24:02 -0600

SInce I received lots of great feedback regarding Information Mapping vs. Usability, I wanted to share with the list some information I received today, directly from Information Mapping. In addition to the email I sent to this list, I sent a separate email to Information Mapping. I had forgotten about the email to IM, but today I received two emails from them. Here is an excerpt from one of the emails I received (she is referring to the use of sub steps):

"IMI does not use these as a standard. We believe they add "visual noise" to a document and make it harder for a user to scan, skip, and retrieve."

Something you might want to file away for future reference.

Thanks again to all who responded to my question.


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