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Re: PowerPoint Presentations for Doc/writer Impact?
Subject:Re: PowerPoint Presentations for Doc/writer Impact? From:"Mike O." <obie1121 -at- yahoo -dot- com> To:techwr-l Date:Tue, 24 Feb 2004 11:39:35 -0500
k k wrote:
> The effect of documentation on income can be exactly
> quantified by a very simple experiment. Tell the
> customers that when they buy your product you will
> give them no documentation - no help system, no user
> manual, no installation guide, no nothing. Try that
> approach for one month and watch what happens to the
> sales figures.
Or, you could try the other approach, which is actually being practiced by
many companies at this moment: Tell the customer you will deliver full
documentation, and then don't deliver it. Try that for one month and see if
the customers notice (probably not).
