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Once again, you cannot tell the difference between a good single-sourced
help system and a good hand-authored help system.
The process involved in creating the help is moot. It's the author's fault
if the help sucks, plain and simple.
Bill Swallow
wswallow "at" nycap "dot" rr "dot" com
::: -----Original Message-----
::: Single-sourced help should come with a warning: "Can't find
::: what you're
::: looking for? Click *here* to check our user guide, or click
::: *here* to check
::: our web site (but don't waste your time because they
::: contain exactly the
::: same content as these help files)."
:::
::: I am thinking specifically of the FrameMaker help files /
::: user guide, which
::: are identical except for the layout, and the Webworks help
::: files / user
::: guide / web help, which are identical, spelling errors and all!
