RE: PC World RTFM

Subject: RE: PC World RTFM
From: eric -dot- dunn -at- ca -dot- transport -dot- bombardier -dot- com
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 9 Dec 2003 12:01:14 -0500


Michael McCallister <Michae -dot- McCallister -at- msbinfo -dot- com> wrote on 12/09/2003
11:48:37 AM:
> While I certainly feel your pain, the article does mention the "web
> disconnect" issue (and the general lack of high-profile
> phone numbers)
> further down.

But that's just a side note to the article really. I think that even the worst
of documentation is better then the "support" found elsewhere.

At least you can make a go of trying to interpret and understand the
documentation.

Eric L. Dunn
Senior Technical Writer



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