RE: RoboHelp Question - I'm desperate!!!

Subject: RE: RoboHelp Question - I'm desperate!!!
From: "Parcell, Michelle" <Michelle_Parcell -at- G1 -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 16 Sep 2003 12:34:39 -0400

Unfortunately, I can't delete it - that's the exact problem I'm trying to resolve. There's nowhere FOR me to delete it (that I can find). FWIW, I'm using Classic, not HTML.

-----Original Message-----
From: Allan Ackerson [mailto:Allan -at- profitsystems -dot- net]
Sent: Tuesday, September 16, 2003 9:33 AM
To: Parcell, Michelle; TECHWR-L
Subject: RE: RoboHelp Question - I'm desperate!!!


Can you delete the old MAP ID and then reassign it?

Cheers!
Al

-----Original Message-----
From: Parcell, Michelle [mailto:Michelle_Parcell -at- G1 -dot- com]
Subject: RoboHelp Question - I'm desperate!!!


What's going on is that I have had to reassign a few topic IDs within
the system. I need to assign one of the "old" IDs (which was used for a
topic that now has a different ID) to another screen, but Robo won't
release the old one. I've made sure to re-link anything that's directed
to the screen that now has a new ID, hoping it would help Robo let go of
the old ID, but it didn't seem to make a difference. Does anyone know
what I need to do to make Robo release the old ID? Unfortunately, having
PD reassign it on their end isn't an option.

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