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For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
> ...
> The new product design and sales model provide some
> interesting challenges. The most interesting
> challenge, from a technical documentation perspective,
> is that the users' interaction with the product varies
> dramatically based on their roles and job duties. It
> is unacceptable to ship a document that describes
> screens and functions that the user cannot see or use.
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